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D1

The main goal of this document is to specify the VisionAIR early user requirements. These are captured from the requirements of the four municipalities (Maroussi, Bari, Bremen, TUE/Kenniswijk) and TEMAGON using specific questionnaires that were targeted to the identified target groups and were compiled very early in the project.

Chapter 2 – “Justification of the VisionAIR Rational” - presents an initial market definition, shows the challenges and the drawbacks of Municipalities as operators and the benefits that the Municipalities will gain from the adoption of VisionAIR service platform. This chapter also exhibits the basic residential user demands and the market drivers that will lead the Residential Broadband Market. This chapter concludes with the basic elements of the network and the basic network architecture that is going to be used.

Three main target groups were identified – the municipalities, the end users and the stakeholders – and described in details in the Chapter 3 – “Definition of Target Groups”. The end users form the most important target group since the success of the VisionAIR project is directly depending on the ability to satisfy their requirements and needs. The end user requirements are the most important source for forming the ideas for the formulation of “Platform requirements and specifications”. The stakeholders’ requirements are actually expectations of the business units sharing the interest in the VisionAIR service platform.

Chapter 4 – “User Requirements Capture and analysis” - describes the generic methodology that the VisionAIR uses in order to capture the user requirements. Also presents the segments that each questionnaire – end user, municipalities and stakeholders – consists of.

Chapter 5 – “High level requirements of municipalities” - presents the main outcomes of the discussions and the analysis of the questionnaire answers of the Municipal partners and their requirements regarding the services -under the VisionAIR proposed full service umbrella - that they want to offer to the citizens.

Chapter 6 – “User Requirements Analysis” - presents the results that were gathered from the collection of the End-Users’ and Stakeholders’ questionnaires.